Protect the new-patient slot
A neurology consult takes an hour, and those slots book out for months. Stratum keeps follow-ups out of them and routes the stroke call in seconds.
New-patient slots are long and scarce, and they quietly fill with follow-ups that could have gone anywhere.
The workflows neurology practices actually run.
New-patient slot protection
Long consult slots are held for new patients. Follow-ups book into the correct shorter slot automatically, which is where the backlog actually comes from.
Stroke symptom escalation
Sudden weakness, speech change, facial droop, or worst-headache-of-life triggers emergency guidance and an immediate transfer to a person.
Infusion and injection cadence
MS infusions, CGRP injections, and Botox for migraine booked at protocol interval, with authorization status checked first.
Study sequencing
EEG, EMG, sleep studies, and imaging booked ahead of the follow-up so results are in hand when the patient is seen.
Escalations that arrive complete
When something needs a clinician, the handoff carries the full transcript and clear action items — so your staff pick up mid-conversation without asking the patient to start again.
Why Stratum.
Built on your protocols
Not general-purpose intent matching. Your rules, your providers, your payers.
EHR-native
Every outcome written back automatically. Nothing for anyone to re-key.
Live in two weeks
Start with after-hours. Expand when the call logs make the case for you.
What good looks like.
92%
Calls resolved end to end
71%
Fewer no-shows
50%
Lower admin cost
40%
More referrals converted
Common questions
How long does setup take?
Two weeks, with a dedicated onboarding team. Most practices start on after-hours or overflow lines and expand from there.
Do we have to change our phone system?
No. Stratum works with your existing system and phone numbers via call forwarding.
What languages are supported?
English and Spanish today, with more in development.
How is it priced?
Outcome-based. You are charged when the agent resolves the issue, which keeps our incentives pointed at resolution rather than call length.
How is our data governed?
Your data is never used to train shared models. PHI is processed for your calls alone, under a signed BAA, encrypted in transit and at rest, with US-only residency. We are HIPAA compliant and happy to walk your security team through our controls.
How do we monitor quality?
Every conversation is logged, transcribed, and reviewable. You get a flag queue and a weekly quality review during onboarding.
Is there an API?
Yes — a secure REST API, with HL7 and FHIR support for custom integrations.
See Stratum answer a neurology call.
Fifteen minutes. We’ll take a real neurology call, apply your booking rules, and show you what lands in your EHR.
Book a demo