Stress tests booked right. Chest pain routed instantly.
Prep requirements, device checks, and urgent symptom calls all come down the same line. Stratum sorts them in the first sentence.
Chest pain calls and routine device checks arrive on the same line, and telling them apart cannot wait for a callback.
The workflows cardiology practices actually run.
Stress test scheduling and prep
Books the right modality, applies the NPO and caffeine holds, and confirms which medications to stop and when.
Chest pain triage
Active chest pain, syncope, and shortness of breath escalate immediately on your criteria, with emergency guidance first. Never assessed by the agent.
Device and monitor follow-up
Pacemaker and ICD interrogations, Holter and event monitor placement and return, all booked on the right cadence.
Post-procedure follow-up
Books the post-cath and post-ablation visit at protocol interval, and works weight-gain and symptom check-ins between visits.
Escalations that arrive complete
When something needs a clinician, the handoff carries the full transcript and clear action items — so your staff pick up mid-conversation without asking the patient to start again.
Why Stratum.
Built on your protocols
Not general-purpose intent matching. Your rules, your providers, your payers.
EHR-native
Every outcome written back automatically. Nothing for anyone to re-key.
Live in two weeks
Start with after-hours. Expand when the call logs make the case for you.
What good looks like.
92%
Calls resolved end to end
71%
Fewer no-shows
50%
Lower admin cost
40%
More referrals converted
Common questions
How long does setup take?
Two weeks, with a dedicated onboarding team. Most practices start on after-hours or overflow lines and expand from there.
Do we have to change our phone system?
No. Stratum works with your existing system and phone numbers via call forwarding.
What languages are supported?
English and Spanish today, with more in development.
How is it priced?
Outcome-based. You are charged when the agent resolves the issue, which keeps our incentives pointed at resolution rather than call length.
How is our data governed?
Your data is never used to train shared models. PHI is processed for your calls alone, under a signed BAA, encrypted in transit and at rest, with US-only residency. We are HIPAA compliant and happy to walk your security team through our controls.
How do we monitor quality?
Every conversation is logged, transcribed, and reviewable. You get a flag queue and a weekly quality review during onboarding.
Is there an API?
Yes — a secure REST API, with HL7 and FHIR support for custom integrations.
See Stratum answer a cardiology call.
Fifteen minutes. We’ll take a real cardiology call, apply your booking rules, and show you what lands in your EHR.
Book a demo